Reference

surat89 Privacy Policy For Your Account

Our surat89 Privacy Policy shows what account, wallet and device details we collect, why we use them and how you can ask for changes.

ACCOUNT DATACOOKIE CHOICESLOCAL ACCESS
surat89 surat89 Privacy Policy For Your Account
PRIVACY HELP PATH

Get Clear Help With Privacy Requests

Privacy questions should not get lost beside a payment receipt. We keep a direct route for account-data requests, cookie choices, security concerns and corrections, while the…

ACCOUNT REQUEST Use the privacy contact path from your account area when you want a copy…
WALLET CHECK If your request concerns DANA, OVO, GoPay or QRIS, include the transaction reference and…
SECURITY ALERT Tell us promptly if a login, device session or account message looks unfamiliar.
DATA HANDLING DETAILS

Keep Your Privacy Choices Visible

We explain our handling in practical terms because your account decisions should be easy to check.

ACCOUNT RECORDS

Your phone number, verification result, account activity and selected settings help us create and protect your account.

COOKIE CONTROL

Cookies can keep a signed-in session working, remember selected settings and help us identify technical errors.

DEVICE SECURITY

We may record browser, device and IP details around a login to spot unusual activity.

PAYMENT SEPARATION

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, we use references and status details to reconcile an…

RETENTION WINDOW

We keep personal records only while they support account security, payment reconciliation, support handling or an applicable legal duty.

CHANGE REQUESTS

You can ask us to correct account details, explain a data use, provide available records or remove data where the…

Find Answers Before Opening Your Account

These Privacy Policy answers address the searches we hear most often from people checking surat89 before account access. They explain wallet records, device checks, cookies, data requests and local eligibility in plain language, so you can decide what to do before submitting your phone number or completing verification.

It covers the account, phone, device, cookie and payment-status data we use around your account. It also explains security checks, retention, request handling and access wording for Indonesia. Access depends on local law, so check the policy before completing account verification.

No. For DANA, OVO, GoPay and QRIS activity, we use reference numbers, status details and account matching data. We do not ask for your wallet PIN or full banking password. If a message requests either one, do not send it through an account support path.

Browser, device and IP details help us recognise unusual login events and protect your account session. A new device may require phone verification before access continues. This security use is separate from the game or table you choose after entering the lobby.

Use the privacy contact path in your account area and state whether you want a copy, correction, explanation or deletion request. Add your account phone number and any relevant reference. We verify the request before discussing personal records with you.

Yes. You can adjust cookie settings through your browser or the available account privacy path. Session cookies may be needed to keep login working, so restricting them can sign you out or make you repeat phone verification during your next account visit.

We retain records while they are needed for account security, payment reconciliation, support handling or an applicable legal duty. After that period, we remove the record or separate it from direct identifiers according to our retention process and the rights available to you.

Start with the privacy contact path in your account area and include your question, account phone number and location context. We can explain the relevant data handling and access wording, but eligibility depends on local law and we cannot replace advice from your local authority.